Moon.com Reddit: Operator, Fees and Withdrawal Rules
Short answer
Real operator, with limits: Moon International Limited runs Moon.com, Moon is the House, and KYC comes before deposits.
Moon.com is a real operation: Moon International Limited of the Comoros runs it, and Moon's terms make that company the House on each bet. The largest gap is the holding fee: the terms allow it, but none of Moon's pages checked give its rate or charging interval. Minors and anyone in a country on Moon's prohibited list, such as the United States or the United Kingdom, must not use Moon.com.
Moon.com is a site where users stake a wager on whether a market price rises or falls, with Moon as the House on the other side and Moon International Limited as operator.
Key facts
| Item | What Moon's documents say | Source |
|---|---|---|
| Operator | Moon International Limited | Moon terms |
| License | Anjouan register: valid, b2c | Anjouan licence register |
| Counterparty | Moon, as the House | Moon terms |
| Opening fee | 1% of the wager | Moon help: fees |
| Performance fee | At least 10% of profit | Moon help: fees |
| KYC | Submitted before deposit | Moon help: account and KYC |
| Withdrawals | ID and AML/CTF checks, limits | Moon terms |
| Restricted countries | 44 listed in Section 3.2 | Moon terms §3.2 |
| Maximum loss | The wager | Moon terms |
| Minimum age | 18 | Moon terms |
Code ACES: rakeback for affiliate sign-ups.
Moon's help center says accounts opened through an affiliate normally get rakeback switched on: 3.5% of the fees you pay comes back.
Who runs Moon.com, and is Moon a real company?
Moon.com belongs to Moon International Limited, the company that enters the user agreement in Section 1.1 of Moon's terms. That clause gives registration number 16151 under the laws of the Union of the Comoros. The company's registered office sits in Hamchako, Mutsamudu, on the Autonomous Island of Anjouan.
Moon International Ltd appears on the public license register of the Anjouan gaming regulator, as of October 2026. Its row carries license number ALSI-202601063-FI2, marked valid, with the type shown as b2c. The row gives an issue date of 2026-01-31 and an expiry date of 2027-01-30. Moon.com is the domain named in that row. The register states those fields and gives no detail on what the license covers.
Opening an account binds the user to more than the terms alone. Section 1.2 of Moon's terms says that creating an account, clicking I Agree or using the service counts as acceptance. The agreement then covers the terms, the privacy policy, the risk disclosure statement, the responsible play policy and the fee schedule. Any other rule that Moon posts on the platform from time to time also joins that agreement.
The same opening clause sets the labels used across the rest of the agreement. Section 1.1 says the company and its affiliates are together called Moon, Moon.com, the House or the Company. Readers who see any of those names in a later clause are reading about the same operator. A wider look at the license and the ownership question sits on the Moon Legit page that asks whether Moon.com is legit.
Sources: Moon terms, Anjouan licence register (retrieved October 18, 2026)
Who takes the other side of a Moon.com bet?
Moon is the counterparty on every Moon.com bet, acting as the House. Moon's terms name the House as principal counterparty for all bets placed on the platform. Put plainly, the House is the party a user bets against each time a position opens.
Payouts and lost wagers both pass through Moon. The terms say that Moon pays the payout when a bet settles in the user's favor. When a bet settles against the user, Moon keeps the wager. A separate line states that Moon, as the House, has a direct financial interest in how every bet ends. The terms present that interest as a disclosed feature of the service.
The terms name the performance fee, a charge taken from a bet's profit, as the main source of Moon's edge. Section 9.2 of the terms describes that fee, and the definitions call it the House's edge. Another clause says the House does not apply a spread to its quoted prices. The financial interest disclosed in the counterparty clause is reflected in the same performance fee. The fee rates sit in the fee schedule and the product specifications.
Section 5.4 of the terms is the clause that the House definition points to. The definitions section describes the House as Moon.com acting as principal counterparty, as set out in that section. Readers who want the exact counterparty wording can go straight to Section 5.4. Another clause describes Moon.com as an online platform for bets whose value and payout are linked to the price movement of a market.
Sources: Moon terms, Moon terms §9.2, Moon terms §5.4 (retrieved October 18, 2026)
Code ACES: rakeback for affiliate sign-ups.
What fees does Moon.com charge on a bet?
Every new Moon.com bet carries a 1% opening fee, as of October 2026. Moon's help center article on fees states that the charge applies at the moment a bet opens. The fee is worked out on the wager alone. The help center adds that the fee shows on the wager summary before confirmation.
Moon's help center works through an example of the opening fee. A $1,000 wager at 10x leverage creates market exposure of $10,000. The opening fee in that example is $10, because the charge is calculated only on the $1,000 wager. Leverage, in Moon's guides, is the multiple a user applies to the wager to set the position size. The affiliate page repeats the 1% charge on the wager for every new bet.
Another charge, the performance fee, may apply when a position closes at a profit. The help center says the fee is calculated on realized profit, with a minimum of 10% of that profit. No performance fee is charged on a losing bet. The fee comes off the wager proceeds before settlement, and the final amount received already reflects it. If Moon activates rakeback, a partial return of fees, on an account, the help center says 3.5% of fees paid come back.
Periodic holding fees on bets left open are permitted by Section 8.5 of Moon's terms. The clause points to product specifications on the platform for how those fees are calculated and charged. None of the Moon pages in this check gives a holding-fee rate or a charging interval. Moon may also amend its fee schedule at any time by posting a new version. No Moon page in the check mentions a fee discount for entering a referral or promo code. The Moon Legit page on the referral code handles that question separately.
Sources: Moon help: fees, Moon help: leverage, moon.com, Moon help: rakeback, Moon terms §8.5, Moon help center, Moon terms (retrieved October 18, 2026)
Do you need ID checks before you deposit on Moon.com?
Yes, Moon.com requires identity verification to be submitted before a user can make a deposit. Moon's help center account guide calls this step KYC, short for know your customer, and places it ahead of any deposit. Section 4 of Moon's terms sets out the know-your-customer identity verification procedures behind that step.
The help center sets out the order of the sign-up steps. A user verifies an email address and submits KYC, and only then can the first deposit go through. The guide on placing a first bet lists the same sequence: account, email check, KYC submission and first deposit. After those steps, the guide says the user is ready to place a bet. Submission is the word the help center uses for the deposit stage.
Moon's help center ties withdrawals to an approved KYC check. The account article states that KYC approval is required before a user can take funds out of the account. The deposit step, by contrast, asks only that KYC be submitted. Moon's terms define AML/CTF laws as the anti-money laundering and counter-terrorist financing laws, rules and guidance that apply. Section 4.3 of the terms carries the heading Identity Verification.
Moon can ask for more documents after sign-up. The AML/CTF clause lets Moon require proof of identity and proof of address. On a risk-sensitive basis, Moon may also ask for evidence of the source of funds or the source of wealth. The terms say those requests can come at onboarding or at any later time. Another clause lets Moon suspend, restrict or end access to an account when it cannot complete verification checks to its satisfaction.
Sources: Moon help: account and KYC, Moon terms §4, Moon help: placing your first, Moon terms, Moon terms §4.8 (retrieved October 18, 2026)
Can Moon.com delay or refuse a withdrawal?
Yes, Moon.com can delay, restrict or refuse a withdrawal in set cases. Moon's terms allow this where fraud or a breach is suspected, where the law requires it, or where a court, authority or law enforcement request compels it. Each withdrawal request also faces identity checks, AML/CTF checks, limits, network fees and published processing times.
Larger Moon withdrawals face extra screening before release. Section 6.5 of the terms carries the heading Withdrawal Screening and Verification. Requests at or above a review threshold, which Moon sets and changes from time to time, are assessed before the money leaves. The assessment uses automated tools, including analysis of betting history and account activity assisted by artificial intelligence. The terms tie that screening to prohibited practices such as automated play under Section 12.2, opposing bets under Section 12.3 and promotion abuse under Section 12.5.
After the assessment, Moon may approve the withdrawal, send it to manual review or decline it. Manual review can delay processing for a reasonable period while Moon finishes its check. A decline is possible where the assessment shows a material risk that the betting breached Section 12 or another part of the agreement. A declined request does not by itself forfeit the account balance. The user may file a new request or seek review through the complaints process in Section 24.
Moon's terms name a contact route for withdrawal errors. A user who believes a withdrawal was delayed or declined in error can write to Moon support by email, and Moon says it will investigate and fix any error as soon as reasonably practicable. Moon may also hold withdrawals until deposits have fully cleared and can no longer be reversed. With 2FA, an extra sign-in security step, set up on an account, the help center says the same step also guards withdrawals.
Sources: Moon terms, Moon terms §12, Moon terms §24, Moon help: two factor authentication (retrieved October 18, 2026)
How much can you lose on a Moon.com bet?
The most you can lose on a Moon.com bet is the wager, as of October 2026. Section 8.6 of Moon's terms limits the maximum loss on any bet to the amount committed to it. Another line in the terms says placing or settling bets never pushes the account balance into negative figures.
Moon settles a losing bet automatically at a level called the bust price. The terms define the bust price as the price level, set by the wager and the leverage, at which a bet is settled as lost. That price is shown before the user confirms the bet. Moon's leverage guide says a position is liquidated the moment it has lost an amount equal to the original wager. When the market reaches the bust price, the terms say the wager is forfeited to the House.
Moon's leverage guide warns that at 1000x, a price move of just 0.1% against the user wipes out the whole wager, as of October 2026. The guide gives a worked case with a $100 wager at 1000x leverage. In that case, if Bitcoin falls just 0.1% to $59,940, the full $100 wager is lost. According to the terms, the higher the leverage, the smaller the adverse price move needed for a bet to bust. The terms add that a bet at high leverage can bust rapidly.
A bust does not create a debt to Moon. The terms say a user will never owe any amount beyond the wager as a result of a bust. Moon's leverage guide says the max loss price is calculated when the bet opens and shown on the wager summary and in the open bets list. The terms also say the payout profile and the bust price both appear before the user confirms. A full walk through Moon's product sits on the Moon Legit review page.
Sources: Moon terms, Moon help: leverage (retrieved October 18, 2026)
Is Moon.com gambling or an investment?
Moon.com is a betting and gaming product under its own terms, not an investment. Moon's terms describe the service as entertainment and gaming products offered for recreational use. The same terms say it is not an investment, trading, brokerage or financial advisory service, and that no spot trading is on offer.
The terms rule out any advisory role for Moon. Bets on the platform are not securities, investments or regulated financial instruments, according to a clause on the nature of the service. That clause calls the bets speculative entertainment products. Their availability, the terms add, does not create an advisory relationship with Moon.com. A later clause says nothing Moon provides, including price charts or educational content, counts as advice.
Moon's terms carry their risk warnings in capital letters. A capitalized line calls bets high-risk, speculative entertainment products that may not suit every user. Another warns that a user can lose the entire wager quickly, including through an automatic bust. The same warning repeats that a user can never lose more than the wager. A further line says any funds deposited or wagered are used entirely at the user's own risk.
Moon offers a practice mode called Play Money. The help center describes Play Money as a simulated wagering balance for practicing bets in a risk-free setting. While using it, a user can reach the same wagering features found on the live platform. Those features include wagering across the supported markets. Another clause in Moon's terms repeats that the services are intended for recreational and entertainment use.
Sources: Moon terms, Moon help: using play money (retrieved October 18, 2026)
Which countries does Moon.com exclude, and who can join?
Moon.com excludes 44 named places in Section 3.2 of its terms, including the United States and the United Kingdom. The same section also bars any country under country-wide sanctions and any country that needs a local gambling or financial-services license that Moon does not hold. The terms say users must not reach the service from a prohibited jurisdiction.
Entries on the Section 3.2 list include Australia, Brazil, France, Germany, Italy, the Netherlands, Spain and Sweden. Argentina, Colombia, Mexico and Peru are named as well. Ontario appears as its own entry on the list. Cuba, Iran, North Korea and Syria are also on it. Readers should check the full list in the terms, because the clause also reaches unnamed places under its sanctions and licensing tests.
Moon.com users must be at least 18. Where local law sets a higher minimum age for this kind of wagering product, the higher age applies. The terms also require full legal capacity, lawful use under the laws that apply to the user, and no current self-exclusion, meaning a block on access that the user asked for. A user may not operate an account for another person or bet through someone else's account to get around a restriction or self-exclusion.
Moon's terms let a user request self-exclusion for a chosen period of at least 6 months, or permanently. Once Moon accepts the request, it cannot be reversed before the period ends. Moon says it will take reasonable steps to stop a new account being opened during that time. If Moon has reasonable grounds to see signs of problem gambling in a user who has not self-excluded, the terms let it suspend or close the account under Section 19.
Sources: Moon terms §3.2, Moon terms, Moon terms §19 (retrieved October 18, 2026)
What we could not verify
Moon Legit could not verify how Moon.com behaves for a real account. Nobody on the site opened an account, made a deposit, asked for a withdrawal or contacted support for this article. Payout speed, support quality and the way withdrawal reviews play out remain untested.
The document check behind these answers rests on 26 Moon pages, read on October 18, 2026. Those pages were 23 English help center articles and 3 other moon.com pages. Across that set, no page gave a rate or a charging interval for holding fees. The set did include the terms of service, the fee article and the leverage guide. Pages outside that set may hold details that this check did not see.
Moon Legit did not collect or check Reddit posts, forum threads or user reviews for this article. Claims made in those places about payouts or account closures sit outside what Moon's documents can confirm. Ratings on outside review sites get their own look on the Moon Legit page about Trustpilot and Scamadviser. The withdrawal review threshold is an amount Moon sets from time to time, and its current level was not checked.
Moon Legit read the Anjouan register row as published and did not contact the regulator. The row lists a status, a type, dates and a domain, and it does not describe what the license covers. Processing times for withdrawals are published on the platform, according to the terms, but the actual times were not measured. Account suspension, bet voiding and complaint handling were also not observed in any real case.
Sources: Moon help center, Moon terms, Anjouan licence register (retrieved October 18, 2026)
Check it yourself
- Open Moon's terms of service and read Section 1.1 to confirm the company name and registration number 16151 for yourself. Moon terms
- Search the Anjouan gaming regulator's public license register for Moon International Ltd and compare the status and expiry date you see. Anjouan licence register
- Read the fees article in Moon's help center and check that you see the opening charge worked out on the wager alone. Moon help: fees
- Look up your country in Section 3.2 of Moon's terms before you create any account. Moon terms §3.2
- Read the account verification guide in Moon's help center to see when you must submit KYC. Moon help: account and KYC
Questions
What does Moon.com charge when a bet opens?
1% of the wager. Moon's fee article applies that opening charge to each new bet, as of October 2026.
Sources: Moon help: fees (retrieved October 18, 2026)
Is the Moon.com opening fee based on leverage?
No. Moon's fee article says the opening charge uses the wager amount only and ignores the total leveraged exposure.
Sources: Moon help: fees (retrieved October 18, 2026)
Does Moon.com take a share of winning bets?
Yes, through a performance fee. Moon's help center puts the floor for that fee at 10% of realized profit.
Sources: Moon help: fees (retrieved October 18, 2026)
Can you deposit on Moon.com without KYC?
No. Moon's verification guide says a deposit is possible only after KYC has been submitted.
Sources: Moon help: account and KYC (retrieved October 18, 2026)
Can Moon.com hold back a large withdrawal?
Yes, for review. Requests that reach Moon's review threshold get an automated assessment, including AI-assisted checks of betting history, before money is released.
Sources: Moon terms (retrieved October 18, 2026)
Can you lose more than your wager on Moon.com?
No. A line in Moon's terms states that a user can never lose more than the amount wagered.
Sources: Moon terms (retrieved October 18, 2026)
Does Moon.com have a demo mode?
Yes, called Play Money. Moon's help center presents it as a pretend balance for practice betting with no real money at risk.
Sources: Moon help: using play money (retrieved October 18, 2026)
Can you block yourself from Moon.com?
Yes, through self-exclusion. Moon's terms let a user set a block of at least 6 months, or a permanent one.
Sources: Moon terms (retrieved October 18, 2026)
Code ACES: rakeback for affiliate sign-ups.
Sources
Every number in this article comes from one of these records. Each record quotes the document it came from and the date we retrieved it.
Moon terms
Moon.com is operated by Moon International Limited, incorporated in the Union of the Comoros with registration number 16151 and a registered office in Hamchako, Mutsamudu, Anjouan.
1.1 These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "Player," "you," or "your") and Moon International Limited, a company incorporated under the laws of the Union of the Comoros with registration number 16151, having its registered office at Hamchako, Mutsamudu, Autonomous Island of Anjouan Union of Comoros (together with its affiliates, "Moon," "Moon.com," the "House," the "Company," "we," "us," or "our").
1.2 By creating an Account, clicking "I Agree," or otherwise accessing or using any part of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, our Risk Disclosure Statement, our Responsible Play Policy, our Fee Schedule, and any other policy, rule, or guideline referenced herein or posted on the Platform from time to time (together, the "Agreement").
Moon.com is the principal counterparty (the House) to every bet: it pays winning payouts and keeps losing wagers.
Moon.com acts as the House: the principal counterparty to every Bet placed on the Platform.
When a Bet settles in your favour, Moon pays your Payout; when it settles against you, Moon retains your Wager.
As the House, Moon has a direct financial interest in the outcome of every Bet.
This is an inherent feature of the Services, disclosed to you by this Section, and is reflected in the Performance Fee described in Section 9.2.
"Performance Fee" means the fee described in Section 9.2, which constitutes the House’s edge on Bets.
The House does not apply a spread to its quoted prices.
Instead, the House charges a performance fee (the "Performance Fee"), which is the House’s principal edge on Bets.
The Performance Fee is calculated by reference to short-term movements in the price of the relevant Market and is applied to the profit of a Bet before the Payout is credited, at the rates and in the manner set out in the Fee Schedule and the applicable product specifications.
"House" means Moon.com acting as the principal counterparty to every Bet placed on the Platform, as described in Section 5.4.
Moon.com provides an online platform on which Users may place Bets, the value and Payout of which are linked to the price movement of a Market.
Section 8.5 of the terms says open bets may be subject to periodic holding fees as described in product specifications that may change.
8.5 Holding Fees Bets kept open may be subject to periodic holding fees, calculated and charged as described in the applicable product specifications published on the Platform, which may be amended from time to time.
We may amend the Fee Schedule at any time by posting the updated schedule on the Platform.
"KYC" means our know-your-customer identity verification procedures described in Section 4.
"AML/CTF Laws" means applicable anti-money laundering and counter-terrorist financing laws, regulations, and guidance.
4.3 Identity Verification
In accordance with applicable AML/CTF Laws, we may require you to provide proof of identity, proof of address, and, on a risk-sensitive basis, evidence of the source of your funds or source of wealth, at onboarding or at any later time.
We may suspend, restrict, or terminate your Account or your access to the Services, in whole or in part, immediately and without prior notice, if: (a) you breach this Agreement; (b) we suspect fraud, money laundering, abuse of the Platform's pricing or integrity, or other illegal activity; (c) required to do so by a competent authority, court order, or applicable law; (d) we are unable to complete verification checks to our satisfaction; (e) we have reasonable grounds under Section 4.8 to believe you are a problem gambler who has not self-excluded; or (f) we reasonably believe such action is necessary to protect Moon.com, other Users, or the integrity of the Platform.
We may delay, restrict, or refuse a withdrawal where we suspect fraud or a breach of this Agreement, where required by law, or where compelled by a competent authority, court order, or law enforcement request.
Withdrawals are subject to identity verification, AML/CTF checks, limits, network fees and processing times.
Withdrawal requests are subject to identity verification, AML/CTF checks, minimum and maximum limits, network fees, and processing times as published on the Platform.
6.5 Withdrawal Screening and Verification
Withdrawals at or above a threshold that Moon sets receive enhanced screening.
Withdrawal requests at or above a threshold amount determined by us from time to time (the "Review Threshold") will be assessed against criteria that we determine from time to time, using automated tools, including artificial-intelligence-assisted analysis of your Betting and wagering history and Account activity, before being released.
(a) To protect the Platform and other Users from the practices described in Section 12 (Prohibited Uses and Platform Integrity), including Automated Play (Section 12.2), Opposing Bets (Section 12.3), and Promotion abuse (Section 12.5), we apply enhanced screening to withdrawal requests.
(b) Following such assessment, we may, in our sole discretion: (i) approve and process the withdrawal; (ii) refer the withdrawal for manual review, during which processing may be delayed for a reasonable period while we complete our assessment; or (iii) decline the specific withdrawal request where our assessment indicates a material risk that your Betting activity breached Section 12, or otherwise breached this Agreement.
(c) A decision to decline a withdrawal request under this Section does not, by itself, result in forfeiture of your Account balance, and you may submit a new withdrawal request or seek review of the decision through Section 24 (Complaints).
If you believe a withdrawal has been delayed or declined in error, contact support@moon.com , and we will investigate and correct any error as soon as reasonably practicable.
We may: (a) withhold withdrawals until deposits have fully cleared and are no longer capable of being reversed; (b) recover, including by deduction from your Account balance, any winnings paid out against deposits that are subsequently reversed; (c) suspend or close your Account; and (d) report chargeback abuse to payment providers, card schemes, and relevant authorities.
Moon's terms say the maximum loss on a bet is limited to the wager.
Your maximum loss on any Bet is always limited to your Wager, as described in Section 8.6.
Your maximum loss on any Bet is limited to the Wager you have committed to it, and your Account balance will never be reduced below zero as a result of the placement or settlement of Bets.
"Bust Price" means the price level, determined by the Wager and Leverage of a Bet and displayed before the Bet is confirmed, at which the Bet is automatically settled as lost.
If the price of the Market reaches your Bet’s Bust Price, the Bet is automatically settled as lost and your Wager is forfeited to the House.
The higher the Leverage you select, the smaller the adverse movement in the price of the Market required for your Bet to Bust and your Wager to be lost; at higher Leverage, a Bet can Bust rapidly.
You will never owe any amount beyond your Wager as a result of a Bust.
Together they determine the Bet’s Payout profile and its Bust Price, both of which are displayed before you confirm the Bet.
Moon's terms describe the service as an entertainment and gaming product for recreational use.
The Services are entertainment and gaming products offered for recreational use.
Moon's terms say the service is not an investment, trading, brokerage or financial advisory service and offers no spot trading.
They are not, and must not be treated as, an investment, trading, brokerage, or financial advisory service, and the Platform does not offer spot trading or any means of buying, selling, or holding a digital asset.
Bets offered on the Platform are not securities, investments, or regulated financial instruments; they are speculative entertainment products, and their availability does not create an advisory or fiduciary relationship between you and Moon.com.
The Services are entertainment products; nothing we provide, including price charts or educational content, constitutes advice or creates an advisory relationship.
BETS ARE HIGH-RISK, SPECULATIVE ENTERTAINMENT PRODUCTS AND MAY NOT BE SUITABLE FOR ALL USERS.
YOU CAN LOSE YOUR ENTIRE WAGER RAPIDLY, INCLUDING THROUGH AUTOMATIC SETTLEMENT (BUST), BUT YOU CAN NEVER LOSE MORE THAN YOUR WAGER.
YOUR USE OF THE SERVICES, AND ANY FUNDS YOU DEPOSIT OR WAGER, IS ENTIRELY AT YOUR OWN RISK.
(d) The Services are intended for recreational and entertainment use.
Section 3.2 of Moon's terms lists prohibited jurisdictions, and also excludes any sanctioned country and any country that requires a local gambling or financial-services licence that Moon does not hold.
3.2 Prohibited Jurisdictions The Services are not directed at, offered to, or intended for use by any person who is a citizen or resident of, incorporated in, or physically located or established in, Afghanistan, Argentina, Austria, Australia, Belgium, Brazil, Cayman Islands, Colombia, Croatia, Cuba, Curaçao, Czech Republic, Cyprus, Democratic Republic of the Congo, Denmark, France, Germany, Greece, Iran, Iraq, Israel, Italy, Liberia, Libya, Lithuania, Malta, Mexico, Netherlands, North Korea, Ontario, Peru, Poland, Portugal, Serbia, Slovakia, South Africa, South Sudan, Spain, Sudan, Syria, Sweden, United Kingdom, United States, Zimbabwe or any other country or territory that (i) is the target of comprehensive, country-wide sanctions administered by a Sanctions Authority, or (ii) requires a local gambling, gaming, wagering, or financial-services licence or authorisation for the provision of Bets of the kind offered on the Platform, which we do not hold (each, a "Prohibited Jurisdiction"). You must not access or use the Services from a Prohibited Jurisdiction.
Users must be at least 18, or older where local law sets a higher minimum age.
To use the Services, you represent and warrant on an ongoing basis that: (a) you are at least 18 years of age, or the minimum age at which use of a wagering or gaming product of this kind is lawful in your jurisdiction, whichever is higher; (b) you have full legal capacity and authority to enter into this Agreement; (c) you are not a Prohibited Person; (d) your access to and use of the Services is lawful under the laws applicable to you; and (e) you are not currently self-excluded from the Platform, and are not, to your knowledge, self-excluded from any other gaming or wagering product operated by us.
You may not operate your Account on behalf of another person, and you may not direct, fund, or conduct activity through another person's Account, including to circumvent a restriction, suspension, closure, or self-exclusion applied to you or to them.
Users can request self-exclusion for a set period of at least six months or permanently.
(b) You may request self-exclusion from the Services for a period you specify (minimum six (6) months) or permanently.
Once accepted, a self-exclusion request cannot be reversed before the end of the specified period, and we will take reasonable steps to prevent you from opening a new Account during that period.
(c) If we have reasonable grounds to believe that you are exhibiting signs of problem gambling or compulsive use of the Services without having self-excluded, we may suspend or close your Account and, where permitted by applicable law, void open Bets, in accordance with Section 19.
You can never lose more than you wager.
Anjouan licence register
The public licence register of the Anjouan gaming regulator (anjouangaming.com) lists Moon International Ltd with licence number ALSI-202601063-FI2, status valid, type b2c, issued 2026-01-31, expiry 2027-01-30, for the domain moon.com.
anjouangaming.com licence register: company "Moon International Ltd", licence number ALSI-202601063-FI2, status "valid", type "b2c", issued 2026-01-31, expiry 2027-01-30, domains "moon.com".
Moon help: fees
Moon charges a 1% opening fee when a bet is opened.
A 1% Opening Fee is charged when a new bet is opened.
The opening fee is calculated on the wager, not on the leveraged exposure.
This fee is calculated solely on your wager amount - the amount of capital you commit to the bet and is not calculated on your total leveraged exposure.
The applicable fee will be displayed before you confirm your bet on the wager summary area.
For example, if you open a position with a $1,000 wager and select 10x leverage, your market exposure will be $10,000.
However, the Opening Bet Fee is calculated only on your $1,000 wager, resulting in a fee of $10.
When a position is closed at a profit, a Performance Fee may apply.
A performance fee applies to realised profit, with a minimum of 10% of that profit.
The Performance Fee is calculated on the realized profit generated by a bet and is subject to a minimum fee of 10% of realized profits.
No performance fee is charged on losing bets.
Any applicable Performance Fee is deducted from wager proceeds before settlement and is reflected in the final amount received.
Moon help: leverage
Your leverage (how much you want to multiply that wager).
Moon's leverage guide says a position is liquidated the moment it has lost an amount equal to the original wager.
Key rule on Moon: Your position is liquidated the moment it has lost an amount equal to your original wager.
Moon's leverage guide says a 0.1% move against you at 1000x is enough to lose the entire wager.
Markets can be volatile - a 0.1% move against you at 1000x is enough to lose your entire wager.
Real Example: $100 Wager at 1000x Leverage
If Bitcoin falls just 0.1% to $59,940, you have lost $100 (the full amount of your wager).
It is calculated automatically when you open the bet and is clearly shown on the wager summary and in your open bets list.
moon.com
The affiliate page also states the 1% fee on the wager for each new bet.
Users pay a 1% fee on their wager amount on each new bet.
Moon help: rakeback
Once Moon activates rakeback on an account, it returns 3.5% of the fees paid.
If we activate it for your account, you will get 3.5% of the Fees you pay back.
Moon help center
None of the 26 Moon pages retrieved on 2026-10-18 (23 English help-centre articles and 3 other moon.com pages) mention a holding-fee rate or charging interval.
None of the 26 Moon pages retrieved on 2026-10-18 (23 English help-centre articles and 3 other moon.com pages) mention a fee discount tied to a referral or promo code.
Moon help: account and KYC
Identity verification (KYC) must be submitted before a deposit.
KYC must be submitted before you can make a deposit
Once your email has been verified and KYC has been submitted, you can make your first deposit.
KYC approval is required before a withdrawal.
KYC approval is required before you can withdraw funds from your account
Moon help: placing your first
After successfully creating your account, verifying your email, submitting KYC, and making your first deposit, you’ll be ready to place your first bet on Moon.
Moon help: two factor authentication
With 2FA set up, the extra security step also applies to withdrawals and other ways of sending funds.
When you have setup 2FA on your account, this also extends the additional security step to withdrawals, and any other protocol which you can use to send funds, primarily for your own protection.
Moon help: using play money
Play Money is a simulated wagering balance that lets you practice betting in a risk-free environment.
While using Play Money, you can access the same wagering features available on the live platform, including:
Wagering across supported markets